If you're contacting us about an existing order, please include your order number and the email address used at checkout. This helps us locate your order and assist you more quickly. For damaged products or packages, please contact us within 72 hours of delivery and include clear photographs of the product, packaging, and shipping box.

Not sure which MY-REIGN product or ritual is right for you? Have a question about fragrance, ingredients, product use, or how to layer your body care? Send us a message. We are happy to help you better understand our Body Crèmes, Body Oils, Body Washes, and Reign Ritual Shower Steamers so you can create a ritual that works for you.

Eligible unopened and unused products may be returned within 30 days of the delivery date, subject to the terms of our Return & Refund Policy. Because our products are personal care items, opened or used products generally cannot be returned or exchanged unless they arrived damaged, defective, or incorrect. Please contact us before sending a return so we can provide the appropriate instructions.

MY-REIGN Skincare currently ships within the United States only. International shipping is not available at this time. Once your order ships, tracking information will be sent using the contact information provided at checkout.